Bilingual Inside Sales Representative - High-Volume Call Center
Genesis Management is seeking dynamic, bilingual inside sales professionals to join our thriving financial services team. If you're passionate about outbound sales, driven by commission earnings, and ready to close deals in a fast-paced call center environment, this is your opportunity to excel and maximize your income potential.
Company Overview
At Genesis Management, we're more than a company—we're a community of ambitious professionals united by our core values: DRIVEN, INNOVATIVE, RESILIENT, ENTHUSIASTIC, COMMITTED, and TEAMWORK. We believe in investing in our people from day one, providing you with everything you need to succeed and grow.
Compensation & Incentives
- Base Salary: $19,161.30 MXN to $31,161.00 MXN gross per month
- Hiring bonus of $5,000 MXN; $2,500 at 90 days and another $2,500 at 180 days
- Unlimited commission structure - top performers earn double their base salary through our performance-based bonus system!
- Attendance bonus: $2,000.00 MXN
- Grocery Vouchers: 10% of Salary at permanent contract
- Comprehensive sales training program - we invest in your success from day one
- Ongoing sales coaching and skill-building workshops
- Career advancement pathway with promotion to Team Lead and Sales Manager roles
- Paid uniforms provided - look professional while representing our brand
- Referral Program: up to $500 MXN
- Law Benefits starting from day 1
- Monday to Friday schedule: 7:00 AM - 4:00 PM
- Supportive team environment that celebrates every sales win
- A collaborative culture that values your input and ideas
Job Overview
As an Inside Sales Representative, you'll drive revenue by prospecting new clients through high-volume outbound calling in our call center. Using proven sales scripts and consultative selling techniques, you'll qualify leads, overcome objections, and close sales on financial services products. Your success will be measured by your ability to hit sales quotas, maintain high conversion rates, and generate revenue.
Your Responsibilities
- Conduct 125+ outbound sales calls daily to generate new business and hit sales targets
- Prospect and qualify leads through strategic phone outreach, email, and SMS campaigns
- Execute sales presentations and product demonstrations to potential clients
- Handle objections and use closing techniques to convert prospects into customers
- Meet and exceed daily and monthly sales quotas and KPI benchmarks
- Negotiate terms and finalize loan agreements to complete the sales cycle
- Maintain sales pipeline accuracy and document all activity in CRM system
- Follow up on warm leads and work through the sales funnel to maximize conversion
- Upsell and cross-sell additional products to increase deal size
- Participate in daily sales huddles and coaching sessions
- Accurately complete data entry and maintain customer records in compliance with standards
- Collaborate with team members to share sales strategies and best practices
Required Qualifications
- Fluent English and Spanish communication skills (written and verbal) - REQUIRED
- High school diploma or equivalent
- Minimum 1 year of inside sales, telemarketing, outbound calling, or call center sales experience
- Proven track record of meeting or exceeding sales quotas
- Comfortable with high call volume (125+ outbound calls daily)
- Experience with CRM software and dialer systems
- Strong MS Office and typing skills (minimum 35 WPM)
- Financial services sales or lending experience preferred
Ideal Candidate Qualities
- Competitive and results-driven with a hunger to win
- Exceptional phone presence and persuasive communication skills
- Strong objection handling and negotiation abilities
- Active listening skills to identify customer needs and pain points
- Ability to multitask effectively between phone conversations and computer work
- Resilient and motivated by rejection - ability to bounce back after "no"
- Self-motivated with strong work ethic and accountability
- Goal-oriented mindset with focus on hitting numbers
- Customer-focused approach balanced with sales urgency
- Strong attention to detail and adherence to compliance standards
- Coachable with desire to continuously improve sales skills
- Leadership potential and growth mindset
Your Work Environment
- Call center setting with state-of-the-art technology and tools
- Dialer system to maximize call efficiency and productivity
- Real-time performance dashboards to track your sales success
- Energetic, competitive atmosphere that celebrates top performers
- Access to sales scripts, product training, and ongoing coaching
Ready to Join Our Team?
If you're excited about unlimited commission potential, comprehensive sales training, and the opportunity to build a lucrative career in inside sales, we want to hear from you!
To Apply: Submit your resume in English to be considered for this position.
Job Type: Full-time
Pay: $19,161.00 - $31,161.00 per month
Work Location: In person
