We’re hiring: Service Delivery Jr.

On-site – Roma Norte, CDMX

Monday to Friday, 8AM to 5PM

English proficiency required

$14,500–$16,000 MXN/month

University degree is a plus but not mandatory

At GALAIT, we’re looking for a proactive, organized and bilingual Service Delivery Jr. to join our growing tech services team in CDMX. If you have 3+ years of experience coordinating services, supporting technical teams, and handling logistics, this role is for you.

What you’ll do

Coordinate meetings between clients and engineers

Track service requests and follow up with clients

Keep CRM and documentation up to date

Maintain external engineer availability database

Review technical visit reports and generate weekly summaries

Support administrative tasks and calendar coordination

Confirm delivery addresses with clients and suppliers

Create shipping labels and track shipments

Support logistics and inventory-related tasks

What we’re looking for

Minimum 2 years of experience in service coordination, logistics, or customer support

Detail-oriented and comfortable managing multiple tasks

Proficient in Microsoft Office and CRM tools

Fluent in English and Spanish

A degree is a plus, but not mandatory

What we offer

Full-time, on-site role in Roma Norte

International exposure and supportive team

Career growth within service delivery and tech ops

Salary aligned with experience

Think you’re a good fit? Send your CV — we’d love to meet you!

Job Types: Full-time, Contract
Contract length: 12 months

Pay: $13,000.00 - $14,000.00 per month

Application Question(s):

¿Haz manejado CRM y sistemas de tickets? ¿Cuál?
¿Has trabajado coordinando técnicos e ingenieros?
El rango del sueldo hasta 14,000/mes ¿Estás de acuerdo?
¿Cuál es tu nivel de inglés?
La posición es presencial, en Ciudad de México. ¿En cuál delegación/colonia vives?
¿Cuanto fue tu último salario bruto? Si nunca haz trabajado puedes escribir NA.

Education:

Bachelor's (Preferred)

Experience:

coordinating engineering services: 2 years (Required)

Language:

English (Required)

Work Location: In person

GALAIT Vacantes

Service Delivery Junior

¡Que no se te pase ninguna vacante!