JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
As Senior Data Centre Operations Engineer at JLL, you will be a key contributor in ensuring the reliability, scalability, and innovation of JLL’s global on‑premises infrastructure. Reporting directly to the Director, Data Centre Operations - AMER, you will oversee and optimize the daily operations of server, storage, and virtualization environments—safeguarding performance and continuity across mission‑critical systems worldwide. Beyond operational excellence, you will drive strategic initiatives such as technology refresh planning and implementation to align infrastructure capabilities with JLL’s evolving business objectives. This role requires a blend of engineering depth, strategic thinking, and a creative, problem‑solving mindset. You will contribute directly to JLL’s commitment to world‑class technology delivery—enabling data‑driven insights and operational resilience that power business success across our global platform.
What your day-to-day will look like:
Be involved in and/or lead operational escalations related to Data Centre technologies with particular focus on Wintel, storage, Citrix & virtualization stacks
Required to attend all operational meetings and provide guidance and approvals where necessary for Data Centre related tasks or changes
Provide operational oversight of Managed Services Providers to ensure contracted tasks are being performed to standard
Work directly with vendors, service integrators, and VARs to assess datacenter products and technologies
Assist with global Data Centre project work, applying solution-oriented thinking to complex challenges
Engage with stakeholders to ensure end user experience is delivered at the highest standard
Lead team discussions and actively contribute to building a collaborative, growth-oriented team environment
Triage complex technical issues and act as escalation engineer for critical incidents requiring advanced troubleshooting
Develop and refine operational processes while identifying gaps in existing procedures to improve efficiency and reliability
undefined
Required Skills and Experience:
Core Technical Requirements:
Virtualization Stack: Deep expertise in VMware ESXi and Nutanix AHV virtualization stacks, including migrations between hypervisors and cloud platforms
Operating Systems: Full understanding of Wintel operations - Microsoft Windows Server OS (2012-2025) and Linux OS (RedHat)
Storage Technologies: Knowledge of various storage platforms - Nasuni, Nutanix NUS, Windows & Azure Files
Citrix: understanding of Citrix infrastructure and management
Backup & Disaster Recovery: Experience with various Backup & DR tools
Datacenter Operations: Rack elevations, racking, cabling, and physical infrastructure management
Identity Management: Solid understanding of Active Directory, Group Policy Objects (GPO), and Microsoft Entra
Cloud Technologies: Azure IAAS management, AWS EC2 & GCP experience
Networking: Understanding of TCP/IP, L2/L3 switches, DNS, DHCP, Load Balancers, Firewall rules & cloud networking
Desirable Skills
Must have administered or at least have exposure to the following:
Storage: Isilon, NetApp, Nasuni & NUS
Backup/DR tools: Rubrik & Zerto
Virtualization: Nutanix AHV
Implemented refreshes to agreed designs & ability to support the environment at 3rd line level.
Engineering mindset, dealing with escalations and strong analytical and problem-solving capabilities
Knowledge of security best practices and protocols to ensure the secure operation of the environment.
Able to produce solutions that comply with operational and governance standards.
Be able to scrutinise changes on Change Advisory Board (CAB) and have strong interpersonal/communication skills
Broad understanding of databases – ability to fine tune Microsoft SQL Server workloads and well versed in DB backup/recovery operations
Good understanding of enterprise networking and exposure to:
Micro segmentation
DNS/DHCP/Print solutions & management of branch/Edge deployments
Scripting with PowerShell & exposure to various infrastructure tools such as:
SCCM
Datadog
Automation tools such as Ansible & Terraform
Capacity planning & forecasting tools (Aria, Prism, VRNI, Komprise)
Asset Management & Inventory tracking
Experience with annual budget planning/reporting
SLA management, change management, incident response & RCA
Location:
On-site –Jalisco,MEX
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view ourCandidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.
Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico aHRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.
