Search Evaluator

Straive • Jornada completa • Ciudad de México, MX • Hace 2 Días

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive innovation through significant investments and an entrepreneurial spirit.

Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining sophisticated technology with subject matter expertise, we deliver material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, retail and logistics, helping them build robust data analytics and AI capabilities.

With a client base spanning 30 countries, Straive's strategically located teams operate from eight countries and is headquartered in Singapore. This global presence enables us to offer localized expertise with a worldwide perspective.

Join Straive to be part of a dynamic team at the forefront of data analytics and AI innovation. Here, you'll have the opportunity to contribute to transformative projects, supported by significant investments and an entrepreneurial drive fueled by our partnership with EQT.

Website: https://www.straive.com/

Job Title: L1 Search Evaluator

Location: Mexico City/Monterrey/Guadalajara Onsite (5 days/week)

Job Type: FTE

Role Overview: L1 Search Evaluators are the frontline specialists responsible for assessing search quality and investigating user feedback to improve Client’s algorithms and search products.

Key Responsibilities:

Search Quality Assessment: Review and categorize "bad cases" to help search products and algorithms improve.
User Feedback Investigation: Analyze user search requirements through data and direct feedback.
Optimization & Risk: Provide suggestions for search result improvements and identify potential trust and safety risks.
Policy Application: Read and apply 20-page long policies to daily evaluation tasks.

Required Qualifications:

Experience: 1+ years of experience in conducting evaluations or data labeling.
Language: High English Proficiency (Reading, Writing, and Speaking).
Technical Skills: Proven ability to navigate, troubleshoot, and maximize the utility of internal platforms.
Cultural Knowledge: In-depth understanding of pop culture and Internet usage habits.
Commitment: Ability to work a 40-hour weekly schedule with a 1-hour turnaround SLA.

Preferred Qualifications:

Experience in search-related or Internet-related business.
Background in content moderation or user feedback operations.
Heavy social media user.

This job description is not intended to cover or contain a comprehensive listing of all responsibilities, duties, or activities that are required. Responsibilities, duties, and/or activities may change, or new ones may be added at any time with or without notice.

If you are a motivated professional with a passion for delivering impactful solutions, we’d love to hear from you. Apply today to be part of a dynamic and forward-thinking team at Straive.

“Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”